Terri Dionisi, PMP
Client Care Navigator
Role: Your first point of contact at Healthy Minds Psychotherapy
Experience: Over 13 years in healthcare operations and program management
How Can I help you
Helping you find the right therapist based on your needs, schedule, and preferences
Answering questions about insurance, fees, and what to expect from your first session
Guiding you through the intake process from your very first enquiry
Making sure nothing falls through the cracks so you feel supported before therapy even begins
Meet Terri
"Taking that first step toward therapy can feel like a lot. My job is to make sure it doesn't have to."
Hi, I'm Terri! As the Client Care Navigator at Healthy Minds Psychotherapy, I am often the first person you will connect with when you reach out to us. Whether you are trying to figure out which therapist might be the right fit, navigating insurance questions, or simply not sure where to begin, I am here to make that process as warm and stress-free as possible.
With over 13 years of experience in healthcare operations and program management, I have built my career around one core belief: that people deserve to feel supported and heard at every step of their journey. My background working across multi-site healthcare organizations has given me a deep appreciation for how important it is to have someone in your corner who can connect the dots and guide you in the right direction.
No question is too small and no starting point is too uncertain. If you are ready to take that first step, or just have something you want to ask, please do not hesitate to reach out. I am so glad you are here.
Background
Project Management Professional (PMP)
Over 13 years in healthcare operations
Multi-site program management
Client navigation and care coordination
Outside the Therapy Room
When I am not helping clients find their footing, you will find me on the golf course, at the curling rink, or sharing good food and laughter with family and friends. And at home, my new puppy Bunker has made it his personal mission to cause as much chaos as possible. He is very good at it.